Pittsburgh Moving works hard to provide a smooth move, but unfortunately loss or damage can be part of the nature of moving and mistakes happen. When loss or damage occurs, we directly with you to come to a quick and fair resolution.
In the event of loss or damage during the course of your move with us, the claims process begins after payment for your move is received in full and the claims form is completed. Only one claims form can be submitted per move so we recommend inspecting and unpacking all items before beginning the claims process. Claims must be filed within 30 days after delivery but the sooner you get the claims process in motion after your move, the better we will be able to quickly resolve the claim.
To request a claims form, please email us at firstname.lastname@example.org. Claim forms are sent upon request.
If you have any questions about the form or your claim, please feel free to contact us at 412-498-5562. After you submit the claims form, our team will get to work gathering the information necessary to make a resolution decision. Someone from our team will contact you to discuss the resolution. Please allow 5-7 business days to process your claim and resolution to complete within 30 days.
Thank you for your time and care filling out the form and supplying the information we need to address your claim.